Leadership We Can Depend On.

Leadership We Can Depend On.

About

Donna Glapion

In her most recent role, Donna M. Glapion was appointed by the New Orleans City Council to serve as Interim Councilmember-At-Large, from January 2021 to January 2022, filling the seat vacated by former Councilmember-At-Large Jason R. Williams following his election to the office of District Attorney for Orleans Parish.

Councilmember Glapion is a native New Orleanian, educated in New Orleans Public Schools and Louisiana Universities. She’s a graduate of McDonogh #35 Sr. High and the University of Louisiana at Lafayette, where she studied media production, marketing and public relations, earning a B.A. in Mass Communication. She completed post-graduate work in Spanish language studies at the Ibero-American University, Mexico City.

Learn More

Experience

Priorities

Accessibility

Create a claims filing system that is easily accessible to the public.
Provide accessible public information on how the claims filing system works and outline the process of the court.
Inform the public on what services are available to assist them with their filing process.

Customer Service

Cultivate a culture of service among staff in the Clerk’s office.
Make certain all staff understand and value the importance of our work and service to the community.
Ensure staff is readily available to provide records and information to the public that is necessary for court proceedings

Efficiency

Execute punctual processing of all cases.
Create a process for easier claims filing.
Provide easy access to case records and filing instructions to minimize errors that delay processing.